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How to create a small business content strategy

Crafting a successful content strategy is one of the most powerful tools a small business owner can use to elevate their online presence. Knowing how to create a small business content strategy is vital to delivering value, consistency, and business growth. In this blog, you’ll discover practical steps to build a content strategy that boosts online visibility and drives meaningful content to promote user engagement. When done right, small businesses can thrive and be on top of their competitors. 

What is a content strategy?

Content = communication and this comes in many forms! The wording on a website, blog posts, infographics, and videos are all types of content used to educate, promote, and entertain audiences and customers. 

For small businesses, using a content strategy ensures all content serves a purpose and reaches the right audience to support business goals. A planned strategy brings consistency, saves time, and strengthens a brand’s messaging across all online platforms.

Here’s a step-by-step guide to creating a content strategy for small businesses:

  1. Define your goals: Whether it’s brand awareness, more website traffic, or higher sales conversions, your goals will shape the direction of your content.
  2. Identify and define your target audience: Knowing your customer base and who you’re ‘speaking to’ is crucial. Research your audience’s demographics, preferences, and customer pain points to create useful, relevant, and engaging content.
  3. Perform keyword research: Use keyword tools to discover the correct phrases and terms your audience is searching for online. Incorporating relevant keywords, like small business content, enhances your visibility and captures your targeted audience.
  4. Plan a content roadmap: Develop a calendar that organises when and where your online content will go live. Create a mix of content such as blogs, videos, and social posts to stay aligned with your business goals.

Following these steps on creating a content strategy for small businesses will help you develop a clear, focused content plan that drives customer engagement and positions your business for online growth. At BeOnTop, we help small businesses create strategies tailored to their unique goals, ensuring lasting digital marketing success.

A roadmap for creating a content strategy for small businesses, covering essential steps like defining goals and scheduling content.
A roadmap for creating a content strategy for small businesses, covering essential steps like defining goals and scheduling content.

Social media must-haves!

Successful content marketing should include a social media and online content plan. This helps form a ‘consumer community’, and provides an an opportunity to connect with existing customers and tap into potential customers on a pre-sales level. Social media is about building connections and interacting with users to ultimately convert connections into sales.

Here are a few content ideas that work particularly well in small business content marketing:

  • Blog posts: Blogs (like this one!) provide valuable insights, tips, and industry news relating to your business, services, and products. Blogging helps improve Search Engine Optimisation (SEO) and positions your business on Google as an indicator the website can be trusted. 
  • Social media content: Prepare content and post regularly across multiple media platforms. Invite your staff to share updates, use customer stories and testimonials, and create educational posts to keep your audience informed.
  • Videos: Short videos help explain your products or services and are powerful in connecting with your audience on an emotional level. It is a great opportunity to showcase behind-the-scenes action and bring personality to your brand.
  • Email newsletters: Regular newsletters can nurture leads by providing updates, special offers, and useful content.
  • Infographics: Visual summaries of data or processes work well for breaking down complex topics. Infographics are shareable and can help establish brand authority.
  • Customer stories and case studies: Share real-life success stories that showcase your product or service, building credibility that resonates with potential customers.

At BeOnTop, we focus on helping small businesses develop content marketing strategies to create cohesive communications tailored to their audience and specific to their marketing goals, ensuring each piece of content adds value and supports long-term business growth.

Examples of effective small business content marketing types that build brand awareness and engage audiences.
Examples of effective small business content marketing types that build brand awareness and engage audiences.

Tips on tracking.

Once you have your content marketing strategy in place, tracking and measuring the results from distributed content is essential to refine and improve your results. Regularly review metrics such as how often your audience engaged with a particular post, what content encouraged the most interaction, and what content had less appeal.  

  • Use data to inform decisions: Analyse metrics including engagement rates, website traffic, and conversion rates to understand what content performs best.
  • Create a content calendar: Plan your content to maintain consistency and address key business events, and promotions, and consider incorporating a mix of local and international events that are relevant to your industry or business values.
  • Adjust with audience needs: Keep track of changing customer preferences and update your content accordingly to stay relevant.
  • Measure success and refine strategy: Regularly assess the effectiveness of your efforts and adjust your strategy over time to improve outcomes.

Through consistent brand messaging a business can gain a unified voice that reflects a reliable online presence. Enhancing your SEO helps improve search engine rankings bringing in more organic traffic and encouraging customer growth and interaction. This leads to stronger customer engagement and posting regular and meaningful content builds customer loyalty!

At BeOnTop, we understand managing a content strategy can be complex, which is why implementing a content management system for small businesses can help streamline the process. Combined with effective small business social media tactics, a content strategy built with BeOnTop’s expertise can lead to sustained growth and greater visibility in today’s competitive landscape.

Frequently Asked Questions

What Is a Content Strategy?

A content strategy is a structured plan that guides what, when, and how content will be created and shared online to reach specific digital marketing goals. At BeOnTop, we view a content strategy as essential to maintaining consistency, engaging your target audience, and achieving business growth objectives.

How to refine a content distribution strategy?

Content distribution means how and where your content gets posted online. To refine your content distribution strategy, it’s essential to analyse where and how your audience engages with your content. At BeOnTop, we recommend using data to determine which channels work best for your business and making adjustments to improve visibility and engagement. 

What Is SEO Content Strategy?

SEO means Search Engine Optimisation and an SEO content strategy focuses on creating and optimising content that ranks well on search engines, driving organic traffic to your website. At BeOnTop, we develop SEO content strategies that incorporate keyword research, valuable and relevant content creation, and regular updates to improve search visibility. An effective SEO content strategy not only boosts rankings but also ensures that your content resonates with readers, providing the information they seek and fostering trust with your brand.

What Is Content Strategy in Marketing?

Content strategy in marketing is the process of planning, creating, and distributing valuable content to engage a target audience and drive business growth. At BeOnTop, a content strategy is the backbone of any marketing plan, ensuring that every piece of content is aligned with your business goals and speaks directly to your audience’s needs. A well-developed content strategy in marketing builds brand awareness, attracts potential customers, and nurtures long-term relationships, leading to sustained growth and loyalty.

For all your digital marketing and content strategy needs
call BeOnTop on 1300 172 839.